Jacinta Gallant is a collaborative lawyer, mediator, trainer and presenter in
Charlottetown, Prince Edward Island.

Event Details

Hong Kong: Innovative Skills and Approaches for Conflict Professionals

- Closed for Registration

HKMA Causeway Bay Centre, 2-4/F Pico Tower, 66 Gloucester Road, Wanchai, Hong Kong

About This Event

In conflict resolution, collaborative professionals, mediators and conciliators promise a client-centred process that will meet parties’ needs, address their concerns and give them the best chance to achieve what they hope for. Paying attention to parties’ interests and values is vital to finding creative and workable solutions. We know this, and yet many of us have experienced the frustration of watching parties – and even the professionals - lose focus on what matters and return to positions when conflict escalates. 

In this workshop, we will learn innovative and productive tools to address conflict behaviours so we can make an early and lasting shift from “positions” to “what matters”.  Working with the "Insight Approach" to conflict, we will learn to notice and respond to conflict behaviours. We will learn how to ask questions to unearth the threats that escalate and sustain conflict, without provoking it, and to use what is learned to promote an authentic shift from conflict to collaboration, without forcing or faking it.

Participants will learn:

  1. New ways of thinking about conflict that will enhance communication, collaboration and decision-making.
  2. Skills to help parties talk about what matters to them, the cares and values behind their actions, and their interpretations of each other’s actions. 
  3. How to avoid debates about “right and wrong” but to instead discover threats, produce curiosity, and stimulate dialogue that will generate insightsand reduce conflict.
  4. How to make sure what is learned does not “fall off the table’ when the process moves to option generation and decision-making.  

Event Cost

$800.00 CAD

Plus tax

Event Program

Hong Kong Collaborative Practice Group is hosting this training

Advanced ADR Skills Training:

Transforming Conflict Through Insight: Innovative Skills and Approaches for Conflict Professionals

Venue: HKMA Causeway Bay Centre, 2-4/F Pico Tower, 66 Gloucester Road, Wanchai, HK

November 30 and December 1, 2018

To register:

Send contact information by Fax & Post To:        

Chow Ruskin Brown
20th Floor, Printing House, 6 Duddell Street, Central, Hong Kong

Fax No.:                                   2899-2727

Attn:                            Ms. Jain Ruskin Brown


Name of Firm:                                                                      






Enclose payment by cheque for: HK$5,000 for the full 2 day training / HK$3,000 for one day training
(payable to The Hong Kong Collaborative Practice Group Limited)

Event Accommodations

Book your own accommodation.

Meet The Trainers

Jacinta Gallant, B.A. J.D. Collaborative Lawyer and Trainer

Prince Edward Island, Canada

Jacinta is a collaborative lawyer, mediator and trainer living in Prince Edward island, Canada. “Never cut what can be untied” is the inspiration for Jacinta’s work, and “untangling knots” has been the focus of Jacinta’s highly successful collaborative and mediation practice. Jacinta is an engaging and insightful trainer in the international Collaborative Practice community. She loves the challenge of working with experienced professionals who want to deepen their skills to be more natural and authentic in practice. With a great sense of humour and a highly interactive presentation, Jacinta offers collaborative training that will help you transform your practice.