Jacinta Gallant is a collaborative lawyer, mediator, trainer and presenter in
Charlottetown, Prince Edward Island.

Event Details

Transforming Conflict Through Insight



About This Event

Conflict Skills for Collaborative Practitioners and Mediators

2-day advanced workshop will introduce conflict professionals to the Insight Approach to Conflict.  This leading-edge approach views human behavioiur – and conflict behavior - to be fundamentally relational.  A relational approach views conflict as a response to how individuals interpret everyday interactions; interpretations that are embedded in dynamic social relations from which individuals make meaning and then act.

The Insight Approach addresses conflict through a “learning lens” that engages conflicting parties in an interactive learning process where conflict is viewed as an interpretation of threats to deep level values.  These threats cause people to respond with “defend” patterns of interaction that generate, escalate and sustain conflict.  Helping conflicting parties understand more about what each other values and how it contributes to their actions assists them to seek new ways of interacting that are less threatening and more productive. The Insight Approach helps conflict professionals to be more effective working with clients embroiled in conflict. 

  • To provide participants with new ways of thinking about conflict that will enhance communication, collaboration and decision-making when helping others (and themselves) manage conflicts.
  • To introduce participants to skills and strategies unique to the Insight Approach, such as: deepening the learning conversation, exploring interpretation and meaning-making, linking and delinking threats and verifying insights.
  • To help participants advance and refine existing communication, conflict resolution and mediation strategies, and to develop new ones.

Event Cost

$500.00 CAD

Plus tax for Canadian Residents

Event Program


Participants in the workshop will learn about, and then practice, how to facilitate conflict resolution sessions aimed at relationship building and better outcomes by helping individuals talk about what matters to them and why, the meanings behind their actions, and their interpretations of each other’s actions -  not to prove “right and wrong” but to clarify interpretations about what lies behind each party’s actions. Discovering threats to what matters helps produce the curiosity needed to stimulate dialogue that will generate new insights, insights that will help parties discover more productive ways of interacting, strengthen relations and reduce tensions. 

Event Accommodations

Participants will find their own accommodation.  The training is at the beautiful Central Branch of the Halifax Public Library on Spring Garden Road in Halifax, and there is underground parking at the Library. 

Register For This Event

Event Cost

$500.00 CAD

Plus tax for Canadian Residents

Fill out the form below to register for this event!

Meet The Trainers

Jacinta Gallant, B.A. J.D. Collaborative Lawyer and Trainer

Prince Edward Island, Canada

Jacinta is a collaborative lawyer, mediator and trainer living in Prince Edward island, Canada. “Never cut what can be untied” is the inspiration for Jacinta’s work, and “untangling knots” has been the focus of Jacinta’s highly successful collaborative and mediation practice. Jacinta is an engaging and energetic trainer in the national and international conflict resolution community. She loves the challenge of working with experienced professionals who want to deepen their skills to be more natural and authentic in practice. With a great sense of humour and a highly interactive presentation, Jacinta offers training that will help you transform your practice.

Dr. Cheryl Picard Conflict Expert

Prince Edward Island, Canada

Dr. Cheryl Picard, professor emeritus Law and Legal Studies at Carleton University, is an educator, author, mediator, conflict specialist and coach. After retiring from Carleton in 2013, she returned to Prince Edward Island and now offers conflict services through Cheryl Picard & Associates. In addition to being a faculty member at Carleton, Dr. Picard taught courses at Columbia University; George Mason University; the Law University of Lithuania in Vilnius; Royal Roads University, and the University of Winnipeg. Over her almost 40 year career, she helped to establish university, community, school, restorative justice, church, and workplace conflict resolution and mediation programs in Canada, Cuba, Bermuda, and Trinidad and Tobago. Cheryl is the author of four books, the most recent, “Practicing Insight Mediation”, focuses on the skills of mediation and conflict resolution using the insight approach to conflict, which she co-founded in 2001. Dr. Picard was recognized by Family Mediation Canada with the FAMMA Award for exceptional contributions to the field, and the by Canadian Department of Peace Initiative for long-standing peace work.