Conflict resolution professionals need strong communication skills and deep insight in order to help our clients resolve conflict in a meaningful way. Asking questions is one of the vital communication skills in our conflict resolution toolbox. We ask questions to aid in understanding. We intend to be helpful and open [...]
In family law negotiations, our clients often enter the process with feelings of hurt, anger and defensiveness. They can have a very narrow view of what is possible. Judgements and assumptions abound. Each member of the professional team brings tremendous knowledge and experience to the case. We need to be aware that we, just as [...]
"Never cut what can be untied." Joseph Joubert - a French writer born in 1754.
Ropes can make knots and knots are useful - think fishing, rappelling, rope ladders and bows. Learning to tie shoelaces is one of our early achievements. When we marry, we "tie the knot". On the flip side, when we are [...]